Seeded /help with 23 articles from real inbound questions
Every article pulled from /contact submissions, audit free-text fields, and inbound email. If three or more people asked it, it shipped.
Affected routes
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What we shipped
The /help center now has 23 articles covering pricing model, scope changes, payment flow, refund policy, what happens after you check out, source code ownership, security review process, NDA handling, and the most common service-specific questions.
How we sourced them
Every question pulled from real /contact form submissions, audit form free-text fields, and inbound email from the first month of traffic. If three or more people asked it, it's an article.
Format
Short. Each article opens with a one-sentence answer, then expands into the why and the edge cases. We resisted the urge to pad them out for SEO.
See the full changelog
Or peek at what we’re building next on the roadmap.